Shipping and return policies for Undefined Sounds / Pipaluckbolaget

Shipping Info
Your order will be shipped via PostNord within 2 to 3 working days following receipt of payment.

Allow two to four weeks for delivery. If you have any question regarding the shipping, if you have received a defective item or if there was a mistake with you order, please let us know by writing to info@undefinedsounds.se.

INTERNATIONAL ORDERS:
We’re not responsible for taxes and custom fees that international shipping may incur. We have no control over these charges but know that in most cases, you won’t need to pay any extra money.

All orders are shipped from Stockholm, Sweden.
Return Policy
Undefined Sounds / Pipaluckbolaget cannot accept returns on any mail order products and we cannot offer refunds, except in the case of defective or damaged merchandise.
Once your order has been shipped, we cannot accept any cancellations.
If you notice any problems with your order in your confirmation e-mail, please contact us immediately and we will make every effort to correct it.